Saturday, March 17, 2012

two-week delay in thousands of pounds paid irritates developers of smartphone platform from Google, who say they need to get more people working on problems

Android developers across Europe warn that Google needs to put a human face on the relationships of its creator, after being forced to wait without explanation for more than two weeks for hundreds of thousands of pounds of payments for application sales.

without the company will suffer in competition with Apple, Microsoft and RIM in the smartphone space, they warn. "I had an email contact, there are no answers to my questions, in essence, there is no confirmation that there is a problem, however, I am still owed several thousand pounds" said a developer of the application before The Guardian payments began arriving - two weeks late - on Friday.

Despite weeks of complaints in the forum of the company, and one issue of The Guardian to Google introduced on Tuesday of this week, the company provided no explanation for why the bank payments totaling several thousand book was not intended for developers in countries like the UK, Germany, France, Netherlands, Ireland, Sweden and Norway. Some entries in the subjects suggests that U.S. developers were also affected.

Although payments began to come into the bank accounts of developers, on Friday, which have been delayed beyond the normal payment date - that this month would have been Friday, March 2 . Documents say that even though Google has a "technical problem", application developers must be paid before the 15th. However, payments are started on March 16.

Google spends 70% of the payments you receive when users buy apps for Android in its market, formerly known as Android Market Play now renamed Google. Unlike Apple's App Store, developers can download versions of their applications without the approval, then you can get paid for Google Apps, when purchasing.

The search giant has apparently tried to rationalize their relationships with developers to make it as automated as possible. This led to anger among developers, pointing to a simple message forum post from someone saying that Google was "aware" of the problem and display another from someone who said he had a team "three people" working on the Google Checkout - used to collect payments -. "After everybody had left"


"What is really surprising is that Google consider establishing a forum in a manner appropriate to resolve the situation," said an angry developer.

which could affect Google if developers decide that the Google payment system is unreliable or difficult to handle. "The speed of payment [Apple] is slower than Google, you get the arrears of one month, so much money through March January 3," a developer who also writes applications for Apple App Store told the Guardian. "But the payment is reliable and consistent If you need to talk to a human being, at any time please contact one is not perfect - .. They lean towards automation Cheap -. but is light years ahead of Google " aa
The developer said that Apple had originally tried the same thing for Google to fully automate the system, and has no equipment of man-located support. "They toast - application programmers were rejected without resorting But if you piss off a developer without support staff trained to explain and reassure, then you will bite a lot of hands that feed on a Similarly, Google this road is dangerous ... were deliberately designed a fully automated system that scales up to no cost to them. "


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